After your Return Package is delivered to us, we will have to process it which may take also up to 2 weeks. Our logistics team will carefully check all the returned products and your return form and sort your return accordingly.
Once we are done with return process our logistics team will register it in our system send you a confirmation email.
If the products fulfill our Returns Policy, we will proceed further as per your return form specifications and provide you with store credit or refund.
The Confirmation Email from logistics department will give you detailed information about the Returns Process Time.
Processing time for Store Credit is 2-4 business days from the date registered.
Processing time for refund is 2-3 weeks from the date registered.
N.B. If we haven't received your package yet, we can't start processing your return.
Please check your tracking information before contacting us.